QuietChat (“App”, “We”, “Us”), owned and operated by WOVEN VALLEYS,
collects and processes personal data of Users and Creators in accordance with:
India’s Digital Personal Data Protection Act (DPDPA)
GDPR (EU/UK)
CCPA/CPRA (USA)
Singapore PDPA
Information Technology Act 2000 & IT Rules 2021
This Google Play version summarizes the essential points of the full policy available on our website.
2. Data We Collect
2.1 Personal Information
Name
Mobile number
Email address
Age (18+ verification)
Creator KYC documents (as required by law)
2.2 Device & Technical Information
Device model and OS version
IP address
Device identifiers (GAID, IDFA)
Diagnostics and crash logs
2.3 Usage Information
Session duration
Features accessed
Interaction metadata (not message or call content)
Activity logs
2.4 Payment Information
Purchase and transaction history
Payment gateway metadata (Razorpay / Google Play)
Transaction IDs
QuietChat does not store debit/credit card numbers or banking credentials.
3. How We Use Your Data
3.1 App Functionality
Account creation
Authentication
Video, voice, and chat services
Creator payouts
3.2 Safety & Moderation
Detecting harmful content
Preventing harassment, fraud, and misuse
Enforcing community guidelines
3.3 Fraud Prevention
Monitoring suspicious behavior
Payment verification
Security alerts and device checks
3.4 Personalization
Improving user experience
Suggesting relevant creators or streams
3.5 Analytics & Service Improvement
Crash reporting
Performance monitoring
Feature optimization
3.6 Legal Compliance
IT Act 2000 & IT Rules 2021
Accounting and taxation
Responding to law enforcement requests
4. Data Sharing & Disclosure
QuietChat does not sell personal data.
4.1 Service Providers
Razorpay (payments)
Google Play Billing
Cloud hosting providers
Analytics services (e.g., Firebase)
4.2 Legal Obligations
Data may be shared with law enforcement when required by law, court order,
or to prevent harm or cybercrime. Only the minimum necessary data is disclosed.
5. Data Security
SSL/TLS encryption
Secure cloud storage
Restricted access control
Automated fraud and threat detection
Regular security audits
No digital system is 100% risk-free.
6. Data Retention
Account data: until deletion request
Transaction data: as required by tax and legal regulations
Security logs: 6–24 months
Creator payout and KYC records: for compliance audits
7. User Rights
Depending on applicable laws (DPDPA, GDPR, CCPA, PDPA), users may access,
correct, delete data, withdraw consent, request portability, object to processing,
and file grievances.
Requests can be sent to support@quietchat.in.
8. Child Safety
QuietChat is strictly 18+. We do not knowingly collect data from minors.
Underage accounts are suspended and reported where legally required.
9. International Data Transfers
Data may be processed in India, Singapore, USA, and the EU,
protected by encryption and Standard Contractual Clauses (SCCs).
10. Cookies & Analytics
QuietChat uses cookies, SDKs, and analytics tools (e.g., Firebase)
to improve performance and prevent fraud.
11. Third-Party Links
The app may integrate third-party services.
QuietChat is not responsible for their privacy practices.
12. Policy Updates
This policy may be updated to reflect legal or operational changes.
Updates are effective upon publication.
13. Contact & Grievance Redressal
Email: support@quietchat.in
Entity: WOVEN VALLEYS (India)
A Grievance Officer is appointed in compliance with IT Rules 2021.